Legal notice

Legal Notice

This notice sets out the information about the operator of this website required by the Companies Act 2006, the Electronic Commerce (EC Directive) Regulations 2002 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Website operator

This website, outdoorcoversuk.co.uk, is owned and operated by:

Express Matting Services Ltd.
trading as Outdoor Covers UK
Unit 1B, Summit Works
Manchester Road
Burnley, Lancashire
BB11 5HG
United Kingdom

  • Company registration number: 07000887
  • Registered in: England and Wales
  • Incorporated: 26 August 2009
  • VAT registration number: GB987256073
  • Registered office: Unit 1B, Summit Works, Manchester Road, Burnley, Lancashire, BB11 5HG, United Kingdom

Company details can be verified on the Companies House public register at find-and-update.company-information.service.gov.uk.

How to contact us

Email: sales@outdoorcoversuk.co.uk
Telephone: +44 1282 270214
Opening hours: Monday to Friday, 08:30 – 17:00 GMT (closed Saturday, Sunday and UK bank holidays)
Postal address: Express Matting Services Ltd., Unit 1B, Summit Works, Manchester Road, Burnley, Lancashire, BB11 5HG, United Kingdom

We aim to respond to email enquiries within one working day. Please note the address above is a warehouse and office address and not a retail showroom — please call before visiting.

What we sell

We supply marquees, gazebos, pergolas, storage shelters, greenhouses, garden buildings, tarpaulins and related outdoor structures and accessories, to consumers and to businesses in the United Kingdom. We deliver to United Kingdom addresses only.

Prices, VAT and delivery

All prices on this website are shown in pounds sterling (GBP) and include VAT at the current UK rate of 20%. Delivery is charged at a flat rate of £9.99 per order and is shown separately in your basket and at checkout before you commit to the purchase. Full details are in our Shipping Policy and Payment Policy.

How a contract is formed

Placing an order on this website is an offer to buy. A contract is formed only when we send you an order confirmation email. Full terms are set out in our Terms of Service.

Your cancellation and return rights

If you are a consumer you have the right to cancel most orders within 14 days of receiving the goods, and separate rights if goods are faulty, not as described or not fit for purpose under the Consumer Rights Act 2015. See our Cancellation Policy and Refund Policy. Nothing on this website affects your statutory rights.

Complaints

If something has gone wrong, please contact us first at sales@outdoorcoversuk.co.uk or on +44 1282 270214 with your order number. We will acknowledge your complaint and aim to resolve it within 14 days.

If you are not satisfied with our response, UK consumers can obtain free, impartial advice from the Citizens Advice consumer service at citizensadvice.org.uk/consumer or by calling 0808 223 1133.

Website hosting

This website is hosted on the Shopify platform, provided by Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

Intellectual property

All content on this website — including text, product descriptions, page layouts, graphics and the arrangement of them — is either owned by Express Matting Services Ltd. or used under licence, and is protected by copyright and other intellectual property laws. You may view, download and print pages for your own personal use. You may not reproduce, republish or distribute any part of this website for commercial purposes without our prior written permission.

Product images and specifications supplied by manufacturers remain the property of their respective owners. Brand and product names mentioned on this website are the trade marks of their respective owners.

Accuracy of information

We take care to ensure that product descriptions, specifications, prices and availability are accurate and up to date. Occasionally errors occur. Where we discover an error affecting an order you have placed, we will contact you before dispatch and give you the choice of proceeding at the correct price or cancelling for a full refund. Product photographs are illustrative and colours may vary slightly from how they appear on your screen.

Links to other websites

Where this website links to third-party websites, those links are provided for convenience only. We do not control and are not responsible for the content, accuracy or privacy practices of any third-party website.

Personal data

Express Matting Services Ltd. is the data controller for personal data collected through this website. How we collect, use and store that data is set out in our Privacy Policy.

Governing law

These terms and any dispute arising out of your use of this website or any purchase made through it are governed by the laws of England and Wales, and are subject to the non-exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident elsewhere in the United Kingdom, you may also bring proceedings in the courts of the part of the UK in which you live.

Last updated: 23 August 2026